Refunds & Returns
1. Return Window
You may request a return within 15 days from the date your order is delivered.
If 15 days have passed since delivery, unfortunately, we cannot offer a refund or exchange.
2. Eligibility for Returns
To be eligible for a return, the item must be:
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Unused, unworn, and in the same condition that you received it
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In the original packaging (if applicable)
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Free from damage not caused by shipping
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Accompanied by a receipt or proof of purchase
Non-returnable items include:
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Perishable goods
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Digital products
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Gift cards
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Personalized or custom-made items
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Clearance or “final sale” items
3. Return Process
To initiate a return, please contact us at:
📧 hariharventure@gmail.com
Include the following:
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Order number
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Description of the issue
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Photos (if the item is damaged, defective, or incorrect)
After review, we will provide instructions on how and where to return your item.
Do not return items without contacting us first.
4. Return Shipping Costs
Return shipping costs are:
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Paid by the customer, unless the return is due to our error (damaged, defective, or wrong item received).
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In cases where the item is defective or incorrect, we will cover or reimburse return shipping.
We recommend using a trackable shipping method.
We are not responsible for lost return packages.
5. Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Refunds will not include:
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Original shipping charges (unless the return is our error)
6. Exchanges
We offer exchanges for:
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Incorrect items
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Defective or damaged items
If you want the same item replaced, email us at hariharventure@gmail.com.
7. Damaged, Defective, or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of:
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The product
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The packaging
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Any visible damage
We will arrange for a replacement or refund at no additional cost.
8. Cancellations
Orders may be canceled before they are shipped.
If the order has already shipped, a cancellation is not possible, but you may still return the item after it arrives.
9. Contact Us
If you have any questions about returns or refunds, please contact:
Harihar Venture LLC
30 N GOULD ST STE R
SHERIDAN, WY 82801, USA
📧 hariharventure@gmail.com